Anti-Violence Programs

Woman Abuse Program

Anti-Violence programs run by Ottawa Family Services are designed to assist women to live free from violence and abuse. Through programs focusing on all victims of domestic violence, we work towards achieving this goal.

The Woman Abuse Program is for women who have experienced verbal, emotional, physical, financial, sexual, spiritual/religious abuse, stalking/criminal harassment from a husband, boyfriend or partner in the past or at present. The program welcomes women of all ages (over 18), cultures, religions, sexual orientation and ability. Women are referred by doctors, lawyers, police, community centres or women can request service for themselves. The Woman Abuse Program operates from a team approach and women have an option of individual counselling, support groups and access to transitional support.

Support Groups

Support Groups for women who experience abuse are run twice a year – fall and spring. Support groups offer a place for women to break isolation, to help develop support networks, to identify and explore options and to place abuse in a societal rather than an individual context. The Support Group offers a place for women to share experiences with other women who have been abused. The goal of support groups is education and support, to encourage self-confidence, and enhance decision-making capacity. Women who attend the group may have left an abusive relationship or can still be with their partner.

The Support Groups are held once a week for 12 to 14 weeks.

The following issues are covered:

  1. What is abuse?
  2. Impact of abuse on women and children
  3. Personal safety and safety planning
  4. Resources to deal with abuse
  5. Self-care and self-esteem
  6. Warning signs for future relationships

Individual Counselling

Individual Counselling is offered as an option to women attending the support group. The focus of individual counselling often deals with the impact of trauma, intensive safety planning and assisting women to develop supports and coping strategies as they deal with the justice system and rebuilding their lives.

Transitional Support Program

Transitional Support Workers assist women with practical supports such as safety planning, referrals to shelters, lawyers, counsellors, finding housing, accessing basic financial assistance, court support, and accompaniment to appointments.

If you are in immediate danger, please call 911.

If you are experiencing abuse and require more immediate service the following 24-hour crisis lines are available:
Women’s Crisis Line – Ottawa 613-745-4818
Ontario Assaulted Women’s Hotline 1-866-863-0511

Location: Counselling services are provided at Family Services à la famille Ottawa, 312 Parkdale Avenue.
Cost: There is no fee for these services. Help may be provided with transportation and childcare.

If you would like to access counselling services or would like more information, please contact our intake worker by telephone at 613-725-3601 (ext. 117), by TTY at 613-725-6175 or by email at

Family Services Ottawa
312 avenue Parkdale Ave.
Ottawa ON K1Y 4X5
T. 613-725-3601