January 9, 2015

Employment Opportunity – Counsellor

Posted in Employment Opportunities, News | No Comments » | RSS Feed: Subscribe

Job information          

Title:  Counsellor, Around the Rainbow

Reports to: Director, Counselling Programs

Team / Program: General Counselling Program

Location:  Family Services Ottawa (FSO), 312 Parkdale Avenue, or location of other Community Service Provider

Hours of Work: 35 hours per week (Evening work required)

Union / Non union: Union;  Salary Level: 5

CLOSING DATE:  Friday January 9th, 2015 at 4 p.m.

APPLY TO: Mark MacAulay, Director Counselling Programs mmacaulay@familyservicesottawa.org


Overall Purpose / Main Function

The Around the Rainbow (ATR) counsellor provides services to individuals, couples and their families specifically related to gender identity, gender expression and sexual orientation. The counsellor also provides community outreach and participates in community development initiatives that support the ATR counselling services, with a commitment to outreach to those in the community whom are marginalized and/or isolated.

The counselling and program development/community development responsibilities are the equivalent of 95% counselling services and 5% program/community development.


Major Responsibilities

  1. 1.      Counselling Services: (60 % direct services)
  • Provides professional counselling services to individuals, couples and families specifically related to gender identity, gender expression and sexual orientation using a variety of intervention methodologies based on assessment of client needs and planned counselling goals established with the client;
  • Provides referrals to additional resources and collateral collaboration for clients, as required;
  • May provide advocacy services on behalf of a counselling client or group of clients;
  • May provide and/or co-lead groups.
  1. 2.      Program planning
  • Works with the Director of Counselling Programs to develop and maintain plans for community outreach in the development of a referral base specifically related to gender identity, gender expression and sexual orientation counselling services;
  • Works with Director of Counselling Programs to develop plans for guidelines and incorporation of best practices in the General Counselling Program for the provision of specifically related to gender identity, gender expression and sexual orientation counselling services;
  • Works with Director of Counselling to assess current needs, gaps, and barriers to accessing counselling and services within LGBTTQ+ communities;
  • Works in collaboration with ATR community worker for program development, training, and identification of service needs in the community.


  1. 3.      Consultation/Education/Training Services
  • May provide consultation to other professionals regarding topics relevant to issues addressed in ATR programming and counselling services;
  • May provide public education and/or training;
  • May represent the program/agency on community planning and advocacy committees.
  1. 4.      Support Work
  • Attends counselling program team meetings;
  • Attends FSO staff meetings and professional development meetings;
  • Attends other meetings as required (e.g., clinical capacity group meetings and trans mentorship calls);
  • Participates in counselling supervisory sessions and peer consultation sessions.
  1. 5.      Administration and agency duties
  • Maintains accurate files, case records and statistical data as required by the agency and funders;
  • Prepares correspondence as required;
  • Prepares project reports, under direction of the program director;
  • Completes administration duties as required for agency and personnel records;
  • May participate in internal agency committees and/or Board committees including union/management committees.
  • Other duties as required


Statement of Qualifications

  1. I.     Education & Knowledge
  • Completion of a Masters in Social Work (M.S.W.) or equivalent degree.
  1. II.   Experience
  • Three years of direct counselling experience working with individuals, couples and families specifically related to gender identity, gender expression and sexual orientation within the LGBTTQ+ community.

III. Knowledge

  • Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by people related to gender identity, gender expression and sexual orientation and the faced within the LGBTTQ+ communities;
  • Demonstrated knowledge of how intersecting identities shape LGBTTQ+ lives and experiences;
  • Demonstrated knowledge of and sensitivity to the issues facing LGBTTQ+ headed families;
  • Demonstrated knowledge of risk factors and risk assessment;
  • Demonstrated knowledge of resources and services available to clients;
  • Demonstrated knowledge of professional standards and ethical guidelines for social workers and counsellors, including knowledge of ethical challenges and guidelines for providing gender identity, gender expression and sexual orientation that may have dual roles within the LGBTTQ+ communities.

IV. Skills

  • Demonstrated communication skills (written and verbal);
  • Demonstrated skills in working as a team and within a team approach;
  • Demonstrated skills in working with diverse groups of people;
  • Demonstrated assessment skills;
  • Demonstrated skills in analysis of individuals and systemic issues impacting clients;
  • Strong organizational and planning skills;
  • Technical and computer skills including MS Word, PowerPoint and client databases.

V. Abilities

  • Demonstrated ability to work with complex issues and trauma;
  • Demonstrated ability to take initiative;
  • Demonstrated ability to work independently within team/program guidelines and best practices;
  • Demonstrated ability to maintain respectful, collaborative and professional approach/standards with clients and colleagues.

VI. Languages

  • Excellent oral, written and verbal communication skills in English.

VII. Physical Demands

  • Counselling services are provided in an office setting. The position requires a minimal amount of physical activity, such as lifting. The services are primarily provided sitting down, or standing for group/community programming.

VIII. Working Conditions

  • Counselling services are provided in private confidential office space. Limited travel may be required relevant to the location of the services provided.

IX. Certification/Licensing/Specialized Training

  • Professional training and/or certification required if specialized counselling services are offered. Professional licensing required as per current standards for practicing social work, counselling, and/or psychotherapy.


Desired Qualifications

  • Bilingualism in the official languages (English/French) is considered and asset;
  • Demonstrated clinical experience in working with gender identity, gender expression and sexual orientation
  • Demonstrated experience in working with diversity is required; additional languages are considered an asset;
  • Previous experience with group work and strategic program planning and development.



January 2015
« Dec   Feb »



Family Services Ottawa
312 avenue Parkdale Ave.
Ottawa ON K1Y 4X5
T. 613-725-3601