Statement of Commitment

At Family Services Ottawa we are committed to ensuring that our programs and services are accessible to people with physical and mental disabilities. Wherever possible, we have
implemented measures to identify and remove barriers with respect to goods, services, facilities, accommodation, employment, buildings, structures, premises and property.

Accessibility Policy

For a copy of our policy on accessibility standards click here

Multi-Year Accessibility Plan

To read our multi-year accessibility plan click here

If you require any of these documents in a different format, please call 613-725-3601 or email


FSO welcomes your comments. Your feedback supports continual improvement in our delivery of accessible and inclusive customer service. To provide feedback about accessibility at FSO you
may do so by contacting us at 613-725-3601, in person or via email to

Family Services Ottawa
312 avenue Parkdale Ave.
Ottawa ON K1Y 4X5
T. 613-725-3601