Anti-Violence Program Services

ATTENTION: If you are in physical danger call 911 and seek out resources in your community (follow this link to crisis lines/lignes de crisis)

Our caring team of counsellors is available for telephone or video counselling.  Please contact our intake worker to learn more about how we can help support you 613 725-3601.

Woman Abuse Program

Family Services Ottawa (FSO) offers services for women who are experiencing or  have experienced various forms of abuse – verbal/psychological/emotional, physical, sexual, financial, religious/spiritual, stalking/criminal harassment and technological abuse by an intimate partner (dating, common-law or married) either currently or in the past.  We serve women who are in an abusive relationship, who are in the process of leaving, who have left the relationship, or are considering reconciliation.  The program is free and funding is provided by the Ontario Ministry of Social Services.  The program services are open to women over the age of 18.  The program aims to support and be accessible to women of all cultural, spiritual/religious backgrounds, ability and sexual orientation.

Women can be referred by their family doctor, lawyer, police or other community supports or can request services for themselves.  To access services call  our Intake Worker at 613-725-3601.  Please note that our intake office is closed on weekends and statutory holidays. The Intake Worker will assess which services may be of assistance – support group counselling, individual counselling and/or transitional support. 

Support Groups

Support Groups are facilitated by two trained Anti-Violence counsellors.  The group meets on a weekly basis for 12 sessions.  Sessions are offered in fall and spring.    The Support Group provides information and education around abuse, safety planning, sharing resources and support.   The Support Group offers a safe space for women to share experiences with other women, break isolation, develop support networks, connect to local resources, review safety planning, decision-making and explore options in moving forward.

Individual Counselling

Individual Counselling is offered to provide women a safe space in which to share their experiences and to develop an individualized plan to assist in dealing with legal, police and other systems; review ongoing safety planning needs, and assist in creating a healing plan and to develop strategies in moving forward.

Transitional Support Program

Transitional and Housing Support Workers assist women with practical supports – safety planning, referral to shelters, lawyers and other support services, assist with housing applications, accessing eligibility for financial assistance, provide court support and accompaniment to legal, medical and other appointments.

Program for Children Exposed to Woman Abuse

If you are interested in counselling services for children,  please follow the link to Child Witnesses of Woman Abuse Program for more information on individual and group counselling for children who have experienced or have been exposed to woman abuse/intimate partner violence.

If you are in immediate danger, please call 911.

If you would like to access counselling services please contact our intake worker at 613-725-3601.  Please note that our intake office is closed on weekends and statutory holidays.

Follow the links for the following resources:

Crisis Lines/Lignes de soutien d’urgence

Local Resources and Pamphlets/Ressources locales et brochures

Websites/Sites Web



Family Services Ottawa
312 avenue Parkdale Ave.
Ottawa ON K1Y 4X5
T. 613-725-3601