Services for Employees

With the Employee Assistance Program (EAP), employees receive counselling services that are paid for by their employer.

The Employee Orientation video will provide you with information about the EAP Program and all of the options that are available to you as part of the program.

Counselling can help deal with issues including, but not limited to:

In addition to counselling, the EAP program offers specialized services that follow.

Credit Counselling

FSEAP clients experiencing financial difficulties may receive professional guidance from an accredited member of the Credit Counselling Agencies of Ontario. This includes key issues such as debt and credit difficulties.

Legal Advisory Services

This service includes telephone access to experienced lawyers and provides information on issues such as consumer law, family law, estates and wills, motor vehicle law and general legal services.
The service also provides referrals to local lawyers, some of whom offer preferred rates.

Family Connexions

This program provides: Personalized searches, referrals, resources, coaching and consultation by telephone on child and elder care resources, support for care givers, education and schooling options and balancing work and family.

Specialized resource kits on a variety of topics may be available for concerns such as expecting a baby, your growing toddler, parenting preschoolers, parenting your 5 to 8 year old, parenting pre-teens and teens, and healthy living for seniors.

Elder Care Services

Eldercare counselling resources finding and providing information on:

Childcare Services

Childcare counselling and resource finding provides information on:

Receiving Services

You may contact us directly to obtain information, arrange an appointment or access support services.

Contact Options

FSEAP Ottawa
312 Parkdale Avenue
Ottawa, ON, K1Y 4X5


Tel: (613)725-5676
Toll Free:1-800-668-9920

Dial 911 if you are in physical danger or need assistance to access medical services.

Family Services Ottawa
312 avenue Parkdale Ave.
Ottawa ON K1Y 4X5
T. 613-725-3601