Services for Employees
With the Employee Assistance Program (EAP), employees receive counselling services that are paid for by their employer.
The Employee Orientation video will provide you with information about the EAP Program and all of the options that are available to you as part of the program.
Counselling can help deal with issues including, but not limited to:
- Physical, sexual or emotional abuse
- Separation and loss
- Self esteem
- Difficulty making a decision
- Difficulty making a change or coping with a situation
- Substance abuse
In addition to counselling, the EAP program offers specialized services that follow.
FSEAP clients experiencing financial difficulties may receive professional guidance from an accredited member of the Credit Counselling Agencies of Ontario. This includes key issues such as debt and credit difficulties.
Legal Advisory Services
This service includes telephone access to experienced lawyers and provides information on issues such as consumer law, family law, estates and wills, motor vehicle law and general legal services.
The service also provides referrals to local lawyers, some of whom offer preferred rates.
This program provides: Personalized searches, referrals, resources, coaching and consultation by telephone on child and elder care resources, support for care givers, education and schooling options and balancing work and family.
Specialized resource kits on a variety of topics may be available for concerns such as expecting a baby, your growing toddler, parenting preschoolers, parenting your 5 to 8 year old, parenting pre-teens and teens, and healthy living for seniors.
Elder Care Services
Eldercare counselling resources finding and providing information on:
- Home support services
- Long-term care and seniors housing
- Day programs
- Health services
- Social and education programs
Childcare counselling and resource finding provides information on:
- Day care centres and nursery schools
- Nanny agencies
- Private home care agencies
- School-age childcare programs (after school, summer, holidays)
- Care for children with special needs
You may contact us directly to obtain information, arrange an appointment or access support services.
312 Parkdale Avenue
Ottawa, ON, K1Y 4X5
Dial 911 if you are in physical danger or need assistance to access medical services.