COVID-19 Support Program

Free services are available for children, youth and families who are also receiving support or services from a Children’s Aid Society/Family and Children’s Services

• Counselling for children, youth, and their caregivers
• Individual, couples, and family counselling
• “Parenting in a pandemic” Virtual Webinar
• 24/7 access to a registered professional

Eligible families can access group programming, individual, couple or family counselling until the end of March.

Who is Eligible?  Any client or family that has been referred by CAS (Children’s Aid Society) and or any family that is CAS involved at the time of this offering.

How to Access Services

Counselling Services for Children, Youth, and Caregivers: 

Contact our Intake Team by calling 1-866-553-3336 / Select 1 for English and then select Option 2 to contact the intake team

Webinars – Parenting in a Pandemic

Free virtual workshops are being offered using the online Zoom platform. Prior registration is required.

Workshop topics:
▪ Healthy Communication
▪ Healthy Relationships
▪ Emotion Regulation & Mindfulness
▪ Mental Health Awareness
▪ Parental Resiliency

Participant Guide for Using Zoom-based Webinars

Healthy Communication
Healthy communication is the cornerstone of relationships. We need to be able to share our feelings and thoughts within our relationships especially during periods of increased stress. Parenting during a pandemic is challenging. These unprecedented times come with many unknowns and we are often faced with being thrust into navigating change quickly and adapting to new routines. As parents this can be particularly challenging as we navigate change within our own lives, our relationships, and our children’s lives.

This workshop creates a space for participants to be reflective on how their own communication style contributes to their partnership and family dynamic. It examines different communication styles, hindrances to communication and strategies for effective communication. When we can communicate with those around us it impacts our emotional well-being in a positive way. This in turn, impacts our capacity to parent.

To register for a workshop click on the desired date and time:

May 4th @ 10:30 – 11:30 am

May 18th @ 2:30 – 3:30 pm

June 1st @ 10:30-11:30 am

June 15th @ 2:30-3:30 pm

Healthy Relationships
Healthy Relationships explores the core components of what a healthy relationship looks like. Some of our relationships may be impacted by our current reality, or relationships that were already struggling pre-COVID may be experiencing additional challenges now due to increased stress. The nature of the relationship between parents is one of the key influences on the family dynamic. If there are struggles within the parent relationship this impacts our children. This workshop looks at how to build and maintain positive healthy relationships. These skills will help us to weather increased stress and pressure points that may pop up in our relationships.

To register for a workshop click on the desired date and time:

May 11th @ 2:30-3:30 pm

May 25th @ 10:30-11:30 am

June 8th @ 2:30-3:30 pm

June 22nd @ 10:30-11:30 am

Emotion Regulation & Mindfulness

Learning how to deal with emotions is an important developmental goal. The skills involved in emotion regulation may be fostered by becoming aware of emotions and by learning how to manage them without pushing them away or getting tangled up in them. This workshop is designed for parents looking to build strategies for supporting their children in building emotional awareness and effective emotion management. Children are navigating many new changes because of COVID. Some of the emotions they may experience because of this may be challenging for them and their parents to manage. This workshop looks at mindfulness skills as a core component in supporting children to better manage their emotions. Participants will also build individual skills which can be applied to their own personal growth and learning.

To register for a workshop click on the desired date and time:

May 12th @ 10:30-11:30 am

May 26th @ 2:30-3:30 pm

June 9th @ 10:30-11:30 am

June 23rd @ 2:30-3:30 pm

Mental Health Awareness
The Mental Health Awareness workshop focuses on building participants knowledge of common mental health challenges. As a result of the pandemic people may be experiencing increased levels of anxiety and depression which can be impactful on many different life areas. This workshop will examine these elements and the impacts of COVID on our mental health in general. It will also explore how we can foster positive mental health and will look at basic coping strategies for managing more effectively.

To register for a workshop click on the desired date and time:

May 5th @ 2:30-3:30 pm

May 19th @ 10:30-11:30 am

June 2nd @ 2:30-3:30 pm

June 16th @ 10:30-11:30 am

Parental Resiliency
Resilience has been defined as the ability to use one’s resources and knowledge to deal with problems or setbacks in parenting in an adaptive way. Parenting can be challenging at times, but when faced with new and stressful circumstances it can be hard to be adaptive. Parents have faced a whole new set of challenges due to COVID-19. Some parents may be experiencing symptoms of burnout. This workshop examines the importance of developing coping skills and how this contributes to resiliency overall. We will explore the challenges of parenting and provide tips on how to “bounce back” when things are tough.

To register for a workshop click on the desired date and time:

May 13th @ 10:30 – 11:30 am

May 27th @ 2:30-3:30 pm

June 10th @ 10:30-11:30 am

June 24th @ 2:30-3:30 pm

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Family Services Ottawa
312 avenue Parkdale Ave.
Ottawa ON K1Y 4X5
T. 613-725-3601