Crisis Lines

If you are in crisis or need immediate support, please reach out to one of the crisis lines listed below.

Distress Centre

The Distress Centre answers calls 24/7, with crisis line specialists providing confidential, bilingual support. Callers can reach the Centre at 613-238-3311.

You can now text and chat with the Distress Centre between 10:00 a.m. and 11:00 p.m., 7 days a week — text 343-306-5550 or chat https://www.dcottawa.on.ca/

The Mental Health Crisis Line

The Mental Health Crisis Line is bilingual and answers calls for people ages 16 or older 24 hours a day, seven days a week. Callers can reach the line at 613-722-6914.

Tel-Aide Outaouais

Tel-Aide Outaouais  offers French-language mental health telephone support from 8 a.m. to midnight every day. Ottawa residents can call 613-741-6433 and Gatineau residents can contact 819-775-3223.

Kids Help Phone

Kids Help Phone provides confidential phone and web counselling for children ages 20 and under, 24/7. Call 1-800-668-6868.

Youth Services Bureau (YSB)

Youth Services Bureau (YSB) provides youth and family counselling, crisis support, a 24/7 crisis line at 613-260-2360, walk-in counselling and an online crisis chat service for youth at https://chat.ysb.ca/.

Ottawa Rape Crisis Centre

The Ottawa Rape Crisis Centre supports and empowers trans and cis women, trans men, two-spirit, gender-fluid, and non-binary survivors. The crisis line provides service 7 days a week to survivors of sexual violence, supporters, family and friends of survivors. Accompaniment can be arranged through the Crisis Line to hospital and police. Reach someone now by calling 613-562-2333.